![]() Yes! Unlike Remote Desktop Connection, Windows Remote Assistance allows both the technical support person and the owner of the problematic computer to view and share control over the screen! ![]() You see this is really similar with the Windows Remote Desktop Connection but the difference is whenever the support person connects, the screen of the problematic computer does not log the owner off of it. Windows Remote Assistance is a tool that is designed to help technical support persons to access a certain Windows computerfrom a different location and help the user solve some issues in it. What is Windows Remote Assistance?īefore getting into the details on how you can actually use this tool that is found in your Windows machine, let us first learn what it really is and what it actually does so we can distinguish it from the other tool called Windows Remote Desktop Connection which we have talked about extensively in our previous tutorials. That’s exactly what we are going to talk about in this tutorial so be sure to get your Windows computer fired up and prepare to follow the steps that we are going to demonstrate below. So what exactly is Windows Remote Assistance and how can you make use of it? They might bear quite similar names and even work quite similar to each other but they are different tools designed for different purposes. Hopefully this article helps! Please feel free to leave a comment if you have any further questions or suggestions.Previously, we have talked about the Windows Remote Desktop Connection tool which is often confused with Windows Remote Assistance but these two are different. Attached is an example of some useful tools available in the Snagit editor.You can drag the screen to include the area you need. Click Capture to take a screenshot, or use the default hotkey – PrtScn key.Download and install Snagit, run the software.The following steps will give you a brief idea of how Snagit works: Snagit provides a 15-day free trial with no limitations on its usage, so feel free to download it and try out the editing tools. From taking a snapshot to adding notes on the picture, the all-in-one feature also allows you to record the screen with multiple output destinations provided. If you don’t want to switch back and forward between windows to create a screenshot, why not give third-party tools a try? Method 2: Use Snagit – an All-in-one screen capture software You will be able to make simple edits before you save.Type Snipping Tool in the search bar and click the result to open the program.Press Windows logo key, move your mouse pointer to the bottom-right corner of your screen, then move upward to invoke the menu.Option 4: Take a partial screenshot with Snipping Tool Go to C:Usersyour user namePicturesScreenshots to locate the screenshot.Press Windows logo key and E at the same time to open Windows File Explorer.The screen will dim for a second as it saves a picture of the whole screen captured to your PC.Option 3: Press Windows Logo key and PrtScn key It will capture a screenshot of the active window and copy it to the clipboard.Select the window you want to capture to make it the active window.If you want to capture a specific window, use this keyboard shortcut: You can paste the screenshot into the Paint program, make simple edits and save it to your PC. The screenshot will be copied to the clipboard.If you want to capture the whole screen, use this hotkey: Option 1: Press Print Screen key (PrtScn) ![]() You may find the Print Screen key displayed as PrtSc on your keyboard.
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